ESI eTeams™ Connector

Enhance Collaboration with ESI eCloud PBX™ and MS Teams Integration

Users of the ESI eCloud PBX™ can now extend their collaboration capabilities and streamline unified communications by integrating with MS Teams. This seamless integration unlocks advanced enterprise call control features, empowering organizations with a robust and efficient communication solution.

ESI eTeams™, in conjunction with your existing MS Teams license, delivers high-quality communication capabilities, enabling seamless connectivity with individuals, teams, organizations, customers, and partners—without compromise. Designed for businesses of all sizes, ESI eTeams™ can be deployed quickly and efficiently, ensuring minimal risk or disruption to operations. Deploying eTeams does not require any additional hardware or changes to existing phone numbers, and managing users is simple and easy! 

Requires Teams Standard and Teams Phone Standard Licenses, in most scenarios. Some environments do require special considerations.

Key Benefits

• Dedicated Personal Numbers (DID) – Assign unique direct numbers to users for inbound and outbound calls.
• Global Connectivity – Enable inbound and outbound calling from MS Teams endpoints to contacts worldwide.
• Custom Dialing Configurations – Set up tailored domestic and international dialing based on organizational roles.
• Integrated SMS Services – Leverage existing SMS capabilities for business communications.
• ESI Voicemail – Enjoy advanced voicemail features, including visual voicemail.
• Automated Call Handling – Utilize Auto-Attendants and Call Queues with configurable Music on Hold (MoH) options.
• Click-to-Call Functionality – Easily place calls directly from documents, emails, and websites.
• Dynamic Emergency Calling – Ensure compliance and support remote and hybrid work environments with emergency call routing.